Yes, when buying at Smella you ensure that you are purchasing original products from recognized brands. We do not sell imitations or testers.

We know this may raise questions. The reason is simple: we source some fragrances directly from Dubai instead of purchasing them from European distributors. This reduces costs and allows us to offer you more competitive prices without compromising authenticity or quality.

Sorry, we do not have physical stores. Smella only distributes its products online.

Yes, most of the perfumes in our store have a sample available. Within the product information sheet, you can choose between purchasing the full bottle or the sample, whichever you prefer. Our goal is to offer you the widest possible variety of samples so you can try different fragrances before making a decision. If you have any questions, please contact us and we'll be happy to help! 😊

Sorry, the products you include in your shopping cart are not reserved and may be subject to price changes. To receive your products you must complete the purchase.

Sorry, for security reasons, it is not allowed to make any changes to the shipping address once the order has been placed.

After the order has been dispatched, you can check its status on the DHL courier website www.dhl.com by entering your order number.

We wish we fell in love with every perfume right away! But we understand that sometimes that's not the case. If the perfume is unopened and in its original packaging, you can return it within 14 days of receiving it. Write to us and we'll guide you through the process.

Aware of our commitment to nature, we changed paper invoices for electronic ones. In the shipment confirmation email that we send to our clients, you will find a link to download the invoice in PDF format.

Yes! In our store, you can pay in convenient installments with Klarna . This way, you can get your favorite perfume without having to pay all at once. Simply select Klarna as your payment method at checkout and choose the option that works best for you. Easy, fast, and secure! 😊

We know you're eager to receive your perfume. 😊 All orders ship from our warehouse in Spain and, in most cases, arrive within 24 to 48 hours within the peninsula. For other destinations, the delivery time may vary slightly, but we'll always keep you informed in detail.

To check if your order has been placed correctly, access your customer account. There you will find a summary of your orders. If you placed the order as a guest, please contact customer service .

In order to make any changes to your order, our team needs to know before it has been sent. Therefore, we ask you to contact us as soon as possible. We will do our best to change your order as requested, but please note that we also strive to ship orders as quickly as possible and therefore cannot ensure that changes can be made.

Yes, definitely. Our perfumes are 100% original , with the same hold and projection as those you'll find in any perfumery.

You have 14 days to decide if you want to keep the items. You can find detailed information on how to return orders here . Please note that we can refund 100% of your purchase amount only if the products are delivered in their original, undamaged and unused condition along with the gifts included in your order. For used items, we reserve the right to deduct 50% of the retail price. Please also note that we can only receive hygiene items that retain the existing seal and are free of defects. The return of vouchers and electronic vouchers is excluded. NO EXCHANGES or returns will be made on PRODUCTS that have been OPENED or UNSEALED.

Yes, we ship to several countries. If you need information about rates or delivery times, you can find it in our shipping policies .